The term “raw video” (also known as raw footage source footage or source video), refers to the unprocessed output of a video recording. It is the crude data from the camera or capture device. The footage is as it was recorded and retains its original details, colors, lighting and audio (assuming that audio wasn’t recorded on a separate device). To do our work, we need some sort of raw video, audio, or both from you.

A subtitle file is a text file made up of three parts, a sequential number for each subtitle, the start and end timecodes for each subtitle, and the subtitle text which matches what is being said in the video while the subtitle is being displayed. Subtitles are important because they allow viewers to read what the speaker is saying instead of hearing it. This can be useful for people who cannot hear or have hearing problems, people who are non-native English speakers and read English better than they hear it, and people who wish to watch content on mute and simply read subtitles. In addition to being important for reasons of inclusivity, subtitles also play an important role in ensuring that your video is Search Engine Optimization (SEO) friendly and will rank well in social media and appear in searches. We help with producing subtitles because we know how important they are.

The term “video thumbnail” means a single image that is the preview image for your video. It’s like the cover of a magazine. You need a thumbnail for your video to give people an idea of what your video is like and entice them to watch it. Ideally, if they like what they see, they’ll keep watching the video to completion.

Video is a powerful way to communicate information and is now the standard for online content. You should have video so that you can introduce yourself to clients, win them over, and show what you do and why you’re great. Once you have video content, you can embed it on your website or post it on social media including YouTube, LinkedIn, Facebook, Instagram, Tik Tok, or whatever platforms you are using as part of your marketing efforts. Once online, video content will provide value for the lifetime of your business.

How often you post video content is up to you and should be consistent with your marketing goals and strategies. However, whatever frequency you choose, we suggest that you be consistent. Posting consistently is generally the best way to build a strong presence, demonstrate that you’re a reliable source, and increase the likelihood that people will view and share your content.

No. We provide remote editing services and leave the shooting up to you. If you want our advice, we are happy to advise on how to record video and audio, arrange sets and backdrops, light scenes and compose shots, use green screens, and draft and perform scripts.

Before we start work on any video, we ensure that we have directions from you or our own vision for the video, if you wish to leave it in our hands. Once we produce an initial version of a video, we share it with you and if you require any changes, we’ll make them. When people ask us nicely, and assuming that the requested changes are minor, we have been known to throw in an extra round of revisions on the house. We’re reasonable people and we want your video to look great.

Payments are due before final versions of videos are released.

For first-time clients, we take a one-time, non-refundable deposit of $200. We accept payment by credit card through Stripe and by check and e-transfer.

Determining project scope depends on various factors which may include how long the video will be, how much raw video you will be providing, how complex the editing work will be, and how many effects and filters will be needed. Before we begin work, we will use our judgment and experience to provide an estimate as to the total cost.

Raw video files can be very large and usually can’t be sent by email (they typically exceed attachment limits). Fortunately, there are many other options available such as by sharing them through online services such as Microsoft OneDrive, Apple iCloud, Google Drive, DropBox, YouTube, Vimeo, HighTail (formerly YouSendIt), WeSend, WeTransfer, and many others.